Hampton Inn & Suites Port Arthur

Roy Xu

5 out of 5 stars★★★★★

I stayed in the hotel on Dec 3 and the room was very clean and very comfortable. Front dest people was very nice and friendly. Their manager CK was one of the best managers. I ran into a big issue about the VAN I drove after I checked out and the VAN was completely dead. I quickly realized that I might need jump start help. I called the road assistance and waited for 20 minutes and no response. I went to seek help from the front dest for help. CK and two of his employees came out and drove one of their vehicles and helped me solve my problem. It's so good to come across CK and two other gentlemen. It's a pity that I didn't write down their names. I own them a big thanks. I will highly recommend this hotel simply because they have really quality and great employees. Thank you, CK!

Jennifer Onumara

5 out of 5 stars★★★★★

I forgot what the attendant name was but he was there at 5am Saturday morning he obviously worked the night shift. He was one of the nicest person I have ever met. The way he help my family and I I can never forget. That guy deserves a raise. I just want to thank you so much and God bless you 🙏🏾

James Roegelein

5 out of 5 stars★★★★★

Joseph at the front desk is by far the nicest front desk manager I have had the pleasure of meeting at any Hilton. He made sure I like the room, was able to assist me with a breakfast as I depart very early in the morning before normal breakfast hours. He definitely understands the clientele here and made sure our stay is easy while on the road for work.

Jeffery Moore

5 out of 5 stars★★★★★

Some say its about the stay but for me its the BREAKFAST!!!! I enjoyed my stay the rooms were large, clean and quiet. The rooms also had a fridge and microwave. The staff were friendly and helpful. The star of the hotel was the lovely lady that prepared the breakfast. The breakfast had a large variety. I would highly recommend this hotel when your in the area.