Holiday Inn Express & Suites Beaumont NW Parkdale Mall by IHG

Cheyene Winget

4 out of 5 stars★★★★☆

The customer service staff at this hotel made up for any deficiency at the hotel. I was treated well and felt taken care of. My rating takes a little hit with some maintenance things in the bathroom and with a showerhead that was so weak. (avoid rm 133 shower!) The hotel was clean, beautiful and with great common areas. Little things can take away so much from what should be a great rating. Poor shower head, no change for laundry room are just two little things that brought frustration. I saw a good housekeeping staff that worked hard. I can't in consciousness give 5 stars or something like that but I would definitely return and would recommend it.

Rob Vlasak

4 out of 5 stars★★★★☆

It was convenient to where we were going in Beaumont. Air conditioner worked great. Decent breakfast bar. Shower worked good, but there was a lot of mold around edge of tub and wall. The elevators were not working, so I asked for a room on the first floor, due to my wifes physical condition. They could not accommodate us with a King bed, so we chose to stay on second floor. My wife had difficulty with the stairs. as we expected.