3.2★★★★☆
DISASTER. 💥 I Reserved on a travel app, A HANDICAP ACCESSIBLE ROOM, NO SMOKING, ON THE FIRST FLOOR OR NEAR THE ELEVATOR. I RECEIVED NONE OF THIS! When I checked in I asked the clerk if there was a handicap accessible shower in the room. He said yes there is a shower. I should have asked again. There was not a shower, there was a bathtub and it was not accessible for someone with medical equipment. Also the room was supposed to be a no smoking room. When I walked in, the smoke hit me in the face and my eyes burned. Thank God I brought my own shower chair, vaporizer and breathing machine. I basically had to set the shower chair outside of the bathtub and just lean in to take a shower. If there was not a handicap accessible room available even though that's what I paid for the clerk should have called nearby hotels and got in the same rate on a hotel refunded my money so I could go somewhere else that I could use. This room is basically not usable and was a waste of money. The only thing was the mattress was halfway decent. Many holes in the walls and unexplained dirt.